First, let us offer our condolences for your profound loss. If you've found this page, it's likely due to tragedy. As former officers ourselves, our hearts break with yours. This beautiful piece was created for our friends at Humanizing the Badge, who have graciously decided to offer one to the family of every officer who falls in the line of duty in 2020. We provide these to them at our cost. You should have been provided a code to use at checkout which will allow you to order free of charge. If you have any issues ordering, please reach out to us at firstname.lastname@example.org.
This product is approximately 14" across the longest axis. The shapes and sizes of badges vary greatly, which makes it difficult to determine the size of the finished product prior to design. Since each badge cut to the same length will have a different width, it is impossible for us to tell you exactly the dimensions of your badge prior to your order. Each badge is milled to an approximate thickness of 0.75", but the process of making your custom badge may result in a slightly thinner or thicker badge.
PLEASE NOTE: Custom work takes more time. Please allow us FOUR to SIX WEEKS to ship your piece.
Ordering a custom badge, plaque, patch, or emblem is an involved process. There are several steps and points of contact along the way. It is imperative that we have an accurate way to contact you during this process.
Our standard turn around time is between 4-6 weeks from the time you place your order until the time it leaves the woodshop, provided you respond within 24 hours to any request we send for information or approval of the design proof. We ship all orders UPS Ground shipping, which can take up to five business days to reach you.
We often outperform our standard turn around time, but use it as a guideline for what to expect. As we mentioned above, there are many factors that affect the amount of time it takes to design and manufacture your custom woodwork. We do not guarantee that your item will arrive on any specific date.
We do not accept returns or issue refunds for custom products, except in instances where there is a defect in workmanship. The determination on whether or not to issue a refund is ours and ours alone.
Care and Maintenance
To care for your badge, wipe it clean with a clean cloth or rag. Do not use cleaning chemicals or water. For stubborn stains, you may use a damp cloth, but you must quickly dry any moisture. These items are not meant for outdoor or extreme environment use.